This report takes a look at the building blocks of the fifth generation of wireless technology (5G) while examining the use cases driving its demand, impact on the consumer segment, and the biggest growth opportunities for communications service providers (CSPs) and their suppliers.
This research examines the growth opportunities for CSPs, the emerging business models for network slicing, and how CSPs prioritize their investments and help generate a premium over existing connectivity revenue by delivering improved 5G communication features with network slicing.
COVID-19 is accelerating digital transformation, and digital consumption is increasing. This paves the way for long-term growth opportunities, new business models, revenue generation, and ecosystem collaboration. Explore the challenges, strategies, and impact on the key segments.
1.Time for change
2021 will (fingers crossed) go down in history as the year the world started to take climate change seriously. In April, the UK and Chinese governments announced ambitious goals of achieving carbon zero by 2050 and 2060 respectively. America plans to achieve a 50-52% reduction from 2005 levels in economy-wide net greenhouse gas pollution by 2030.
In the corporate world, high-tech businesses such as Microsoft, Apple and Novo Nordisk and service companies such as EY, Sky and KPMG have set their sights on achieving carbon zero by 2030. The more energy intensive industries including manufacturers (Cemex, Holcim and Tetrapak), oil and gas firms (BP, Shell and Total) and airline companies (BA, American Airlines and Japan Airlines) plan to reach this target by 2050.
Schedule a dialog or email us at myfrost@frost.com to connect with an industry expert at no charge. We are taking unprecedented action to make our team available to help you cut through the media and politics to get factual one-to-one guidance for the issues and opportunities that matter most to your business.
Frost Radar—Security Awareness Training Market, 2020
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Frost Radar—NA Enterprise Cloud Contact Center Market, 2021
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Growth Opportunities for Indonesian Data Center Colocation Services
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Growth Hubs in European Managed & Professional Security Services
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Emerging Technologies Powering Growth in the Asia-Pacific Cloud Workload Protection Landscape
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The Adoption of Digital Technologies Accelerates the Growth of Global BPM Services
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Innovative Business Models Spur New Growth Prospects in the Middle East ICT Landscape
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Social Media Analytics and New Growth Hubs Transforming Global Customer Experience (CX) Services
Read more Request InfoEarlier this year, Zoom shared its intention to expand into the rapidly growing customer experience (CX) market. This strategic direction came to fruition this week with the announcement of Zoom’s acquisition of Five9 for $14.7 billion. Both Zoom and Five9 have brand equity and robust portfolios. If they can successfully combine their offerings, the new company will be a top contender in the growing UC + CC marketplace.
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Frost & Sullivan’s latest white paper, An Open Platform for Infrastructure Digital Twins, aims to educate independent software vendors (ISVs) and engineering, procurement, and construction (EPC) companies on the value of an open digital twin platform. It also examines the main challenges facing this industry and how the enabling technology addresses them, highlighting key experiences and outcomes achieved by technology developers.
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Frost & Sullivan’s latest thought leadership paper, Telling the Whole Story: Why it’s More than Just a Numbers Game—The Rise of Unified Financial and Non-Financial Reporting, reports the findings of the company’s annual Global Cloud Survey, which identifies factors driving the uptake of cloud-based reporting solutions and the advantages they bring to all companies.
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Frost & Sullivan has identified Pexip as a Growth and Innovation leader in the Frost Radarâ„¢: Cloud Meetings and Team Collaboration Services Market, 2020. With innovative solutions that simplify video communication across borders, businesses and platforms, Pexip has worked with global enterprises, government agencies, and healthcare, high-technology, financial services, and media firms across various industries.
Frost & Sullivan’s recent analysis, Communications and Collaboration Investment Priorities, finds that addressing COVID-19-related challenges is the main business goal for organizations in 2021, followed by improving customer experience (CX) and operational efficiencies. The ubiquitous rise in remote work and the shift to virtual customer engagement due to elevated employee and customer safety concerns during the pandemic have also spurred digital transformations across industries and geographies.
This year marks the beginning of the revival of meeting rooms and office spaces. As businesses and educational institutions prepare for the return to work, meeting rooms and classrooms will see heavy technology investments to support hybrid work and learning. Frost & Sullivan’s recent analysis, State of the Global Video Conferencing Devices Market, Forecast to 2025, finds that by 2025, the number of video conferencing devices, including room-based endpoints, USB room devices, and personal video communication devices, will be six times as high, reaching 12.5 million units.
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