Cloud Gaming Evolution in the 5G and 6G Era: What Are the Growth Opportunities?
What are the top opportunities arising from the availability of cost-effective technological solutions? What will lead to tough competition among gaming companies? Identify the key developments increasing adoption and growth.
How Do Sustainable Initiatives Induce Growth in the Manufacturing Industry?
Which are the major innovative technologies enabling sustainability? What is the role of artificial intelligence in the landscape? Spot the most prominent enabling technologies creating growth opportunities for your team.
Edge Artificial Intelligence Accelerators: What Are the Emerging Growth Opportunities?
What is fueling the edge artificial accelerator landscape? How can the processing speed be improved while reducing power consumption? Which technological advancements create new opportunities for edge inferencing applications?
Predictive Genetic Testing
What is the impact of holistic and hyper-personalized healthcare practices?
Extended Detection and Response
Explore key solutions to address the major pain points in cybersecurity
Methane-Based Hydrogen Production
What are the factors prompting the energy industry to explore the landscape?
Smart Coatings Landscape
Identify the unique capabilities increasing the significance of the space
Indoor Farming Systems
What are the factors driving the development of various farming systems?
Sensors and Digital Technologies
Which advancements can be leveraged to create opportunities in building automation?
Microbiome Technologies
What are the components contributing to the growth of nutraceuticals and personal care?
Neonatal Monitoring Technologies
What are the emerging innovations that can be leveraged to achieve growth?
Interaction with Startups to Tackle Mental Healthcare
The Asia-Pacific Economic Cooperation (APEC), a government organization for economic cooperation across APAC countries, reported that mental illness accounted for more than 20 per cent of the total years lost and less than 50 per cent of the people affected by mental illness received evidence-based treatment.
India’s Continued Focus on Digital Infrastructure Development and Emergence as a Remarkable Power in the Realm of Digital Payments Ecosystem
India is currently witnessing a digital payments revolution, with $3 trillion worth of digital payments in 2022, which is expected to reach $10 trillion by 2026. This is propelled by the consolidated effects of its various digital initiatives including the most prominent ones like Aadhaar digital ID and UPI (Unified Payments Interface). The use of Fintech apps like GooglePay, PhonePe, or Paytm has grown phenomenally in India. This has resulted in India accounting for 40% of all global real-time digital payments.
Human Meets AI: Designing Future-ready, People-Centered BPOs
Human resource issues frequently afflict the Business Process Outsourcing (BPO) division of the contact center, particularly with the advent of remote and hybrid working. The need to build people-centric companies has become more pressing as artificial intelligence (AI) takes center stage in contact centers. How can BPOs evolve team structures along with learning and workplace needs to ensure they are more empathetic, purpose-driven, and in tune with the times? One thing is certain—BPOs need to move beyond transactional value to deliver substantial and enduring benefits.
Up the Ante with AI: Boost Agent Productivity, Ignite Customer Joy!
Agents in contact centers across sectors are struggling to deal with burgeoning call volumes and irate customers impatient with long wait times and the need to repeat themselves. Frantically navigating multiple screens or applications to access different channels/databases, agents are hard-pressed to deliver swift, first-call resolution. The result? Burnout and attrition. It is not unusual to see 50 to 75% turnover in a contact center over one year.
Chatty Technology, Big Impact: Design and Optimize Conversational AI to Revolutionize Your Contact Center
Like chatbots, conversational artificial intelligence (AI) can handle large call volumes, offer quicker resolutions, improve the consumer and agent experience, and increase profits. For instance, a global hotel chain used [24]7.ai’s conversational AI solution to create a self-serve option for tens of millions of customers annually. Rapid adoption enabled over 112,000 monthly interactions, increased agent satisfaction by 97%, and led to a 3x increase in sales conversions.
Technology Strategies
Growth Opportunities in Technology Strategies: Pioneering Sustainable Innovations in the Global Food & Beverage Landscape
On-demand
Economic Analytics
Africa’s Shifting Global Interests: East vs. West - Opportunities and Threats in Africa under a New World Order
On-demand
Competitive Strategy
The Strategic Imperative impacting Competitive Strategy: Transforming Your Business Model to Win Against Tomorrow’s Competitors
On-demand
New Product Launch
Strategic Imperatives Impacting New Product Launch: Evaluating Effective Approaches for Successful Food Product Launch
On-demand
Product Development
The Strategic Imperative Impacting New Product Development: Leveraging Disruptive Technologies as Part of Your New Product Development Process
On-demand
Manufacturing Supply Chain
Growth Opportunities in Global Manufacturing: How Artificial Intelligence Enables Intelligent and Self-Optimizing Manufacturing
Nov 29th, 2023 9:00 AM EST
Research & Development
The Impact of Strategic Imperatives on IP: Developing Robust IP Risk Mitigation Strategies to Thrive Amid Industry Transformation
Nov 29th, 2023 11:00 PM EST
.png)
