Growth Opportunities in the Global Professional Headset Market--Forecast to 2028

The global professional headset market earned revenues of $2.21 billion in 2021, a 6.4 percent increase over an unprecedented 2020 year. Remote and hybrid work continued to trigger demand for professional headset products during 2021 with evolving communications and collaboration usage scenarios. The pandemic has reinforced the paradigm shift toward “work from anywhere” or hybrid/flexible working, with new usage scenarios proliferating in various industries, including healthcare, education, and government, creating long-term opportunities for professional headsets.

Despite continued supply chain issues faced by all leading professional headset providers during 2021, the market managed to grow driven mainly by growth in cordless Bluetooth PC USB and UCC headsets. Growth in the cordless Bluetooth PC USB and UCC category in 2021 was triggered both from users needing products that can accommodate different work environments as well as from the manufacturers themselves, which when challenged by inventory issues and lower margins, pivoted customers from one product to another.

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