!-- Nivo Slider Theme -->
The Growth, Innovation and Leadership Council: Where Innovation Sparks Leadership Make a Difference with Frost & Sullivan's Growth Pipeline Dialog™ Frost Radar—US Long-haul Autonomous Trucking Technology Companies, 2021 2030 Vision of the Automotive Industry: New Business Models Unveil Robust Growth Models Novel Developments Transforming Global Autonomous Off-Highway Equipment Automotive Cybersecurity: How will Changing Dynamics Drive Growth?

Growth Opportunities

Emerging Growth Prospects and Innovations Set to Transform the Global Electric Truck Battery Industry
Emerging Growth Prospects and Innovations Set to Transform the Global Electric Truck Battery Industry

With batteries being the most expensive commodity in electric trucks, this research analyzes the technological evolution, policy changes, emerging opportunities, and more that are poised to transform this segment and drive growth.

Read more Request Info
Global Heavy-duty Commercial Vehicle Transmission Sector: Potential Growth Opportunities Revealed
Global Heavy-duty Commercial Vehicle Transmission Sector: Potential Growth Opportunities Revealed

Which transmission technology will hold a major share in the next decade, and what factors are driving it? What is the current landscape, and how will it change in the next decade? Who are the major drivetrain suppliers? Read to know more.

Read more Request Info
New Growth Hubs for NA Aftermarket Distributors and Retailers of Medium and Heavy Duty Commercial Vehicles
New Growth Hubs for NA Aftermarket Distributors and Retailers of Medium and Heavy Duty Commercial Vehicles

Who are the main competitors in this landscape? What is affecting the business operations of distributors and retailers in the independent aftermarket? What are the digitization solutions these key competitors offer? Find out more in this analysis.

Read more Request Info

CxO Insights


Silver Linings in a Pandemic—Humanizing Agents

Alpa Shah
Global VP - CX Practice, Frost & Sullivan

Agents are the front lines in handling customer emotions. Often when customers call, they have already exhausted poorly designed self-service options and are frustrated by the time the agent takes the call. The COVID-19 pandemic accelerated the need for work-at-home agent (WAHA) models and self-service to assist with rising call volumes. As a result, companies are rethinking the balance of self-service and live agents. However, companies are not seeing how crucial employees are to CX. Employee retention is still a low priority across industries.

Contact centers faced unprecedented obstacles last year. With remote work, peer support was lost, and remote training proved difficult without the right technologies and software. Having agents deal with sensitive data when they work from home without implementing security measures to protect customers has been particularly problematic. And creating and managing COVID-19 protocols is challenging for those who are on-site.

Schedule a dialog or email us at myfrost@frost.com to connect with an industry expert at no charge. We are taking unprecedented action to make our team available to help you cut through the media and politics to get factual one-to-one guidance for the issues and opportunities that matter most to your business.

Frost Radars and Top Growth Insights

Frost Radar—Workshop Management Systems for Passenger Car and Light Commercial Vehicle Services in North America, 2021
Passenger Car and LCV Services

How has this segment become a multibillion-dollar industry in North America?

Read more Request Info

Frost Radar—European Manufacturers of Hydrogen Fuel Tanks for Commercial Vehicles, 2021
Hydrogen Fuel Tanks for CVs

How will hydrogen mobility drive immense growth opportunities for fuel cell trucks?

Read more Request Info
Innovative Growth Opportunities in the Mexican Light Vehicle Leasing Sector
Mexican Light Vehicle Leasing

Explore how emerging business models will reflect innovation in mobility solutions

Read more Request Info
Novel Growth Avenues Redefine the Argentinian Light Vehicle Leasing Sector
Argentinian Light Vehicle Leasing

How will macro-economic factors influence transformational developments shaping this sector?

Read more Request Info
Indian Commercial Vehicle Outlook: Strategic Growth Insights and Key Highlights
Indian Light Vehicle Leasing

Explore the latest revenue models that are revolutionizing this industry

Read more Request Info
Profiles of the Top 5 Global Off-highway Equipment OEMs: Smart Growth Prospects Unveiled
Off-highway Equipment OEMs

What initiatives are driving OEMs to enhance product offerings?

Read more Request Info
Transformational Growth Strategies for Global Electric Two-wheeler OEMs
Electric Two-wheeler OEMs

Analyze the growth strategies of key OEMs and start-ups across the globe

Read more Request Info
Global Electric Vehicle Charging Outlook: Disruptive Innovations and Dynamic Growth Hubs
Electric Vehicle Charging

Examine the technology evolution, business models, and growth hubs

Read more Request Info

Analyst Insights

When consumers expect their cars to function as an extension of their digital lifestyle and personalized in-vehicle services are emerging as a critical differentiator, automakers continue to struggle with delivering on such expectations. Automotive software development is typically time-consuming and resource-intensive, particularly when one factors in non-recurring software engineering costs and time to market.
Read More

The global electric light commercial vehicle (e-LCV) faces a host of formidable challenges: limited driving range, lack of adequate charging infrastructure, and high initial purchasing costs. However, such challenges are poised to wane with technological advances and rising volumes.
Read More

The pandemic has changed how mobility will be perceived over this decade and beyond. Industry stakeholders are course-correcting, channeling investments away from traditional hardware-focused approaches into a software-centric future, enabling new on-demand services and revenue streams.
Read More

Press Releases

GCC Light Vehicle Aftermarket Recovery Aided by Pre-owned Car Segment, Shared Mobility, and Digitalization

The Gulf Cooperation Council (GCC) light vehicle aftermarket faced falling market demand and supply chain disruptions due to the pandemic and plummeting oil prices. However, new business models, including door-to-door services, an increasing market for pre-owned cars, car-sharing fleets, and digitalization, are expected to aid recovery. National schemes in GCC countries, such as Saudi Vision 2030, Qatar 2030, and UAE 2030, are also major long-term growth drivers.

Read more

Intensifying Electrification and Fuel Economy Targets Set to Propel the Global Electric Vehicle Market

Frost & Sullivan’s recent analysis of the global electric vehicle (EV) market finds that consumers’ increasing preference toward EVs, economies’ commitment to lower carbon emissions, and the surging installation rate of EV charging stations worldwide are key factors driving the global EV market. It also covers EV battery second life trends, direct current (DC) charging and ultra-fast charging infrastructure trends, and more.

Read more

Hybridization and Electric Vehicle Segments to Boost Global Powertrain Industry, Finds Frost & Sullivan

Frost & Sullivan’s recent analysis on the global powertrain industry finds that electric vehicles are gaining in popularity against the dominant internal combustion engines (ICE) segment. As governments push for a carbon-neutral economy, lowering emissions will be key, with powertrain electrification playing a vital role. Mild hybridization will continue to be the fastest-growing trend in the short to medium term, ahead of battery electric vehicles (BEVs), fuel cell electric vehicles (FCEVs), and plug-in hybrid electric vehicles (PHEVs).

Read more

What's New?

Growth Opportunity Briefings
  • Follow us  

Subscribe to the Mobility Newsletter



Upcoming Events You Won't Want to Miss

Healthcare Staff Well-Being
STAR Sep event
Customer Contact East
Customer Experience Ecosystem
Customer Contact West

Frost & Sullivan Institute


Click here to read more

Advertisement Queries


Click Here For More Info