Top Growth Opportunities
Key Growth Opportunities to Grow in the Enterprise Telephony Landscape
- Is the future of business call control on-premises, cloud, hybrid or mobile?
- Are you leveraging the communications platform as a service (CPaaS) model?
- What strategic partnerships will help you grow in this landscape?
Achieve Massive Growth in the Container/Kubernetes Security Landscape
- How has cloud adoption impacted the use of containers and Kubernetes (K8s)?
- Is your team leveraging its growth potential for transformation?
- What are the growth drivers impacting pricing and competition?
Cyber Threat Intelligence and Threat Intelligence Platform Growth Opportunities
- Why is integrating threat intelligence (TI) crucial beyond compliance requirements?
- What are the economic consequences of a reactive security approach?
- Which regions and sectors are leading in TI and security platforms?
Top Strategic Imperatives for Growth
Are you ready to embrace the transformation in the information and communications technology industry and thrive in unified communications and collaboration, enterprise wireless services, and contact center solutions?
10 Strategic Imperatives Transforming Unified Communications and Collaboration (UCC): Capitalizing on the Latest Technologies, Business Models, and Services
- Harnessing growth opportunities and injecting artificial intelligence into communications platforms for value and growth
- Harmonizing virtual and physical workspaces by leveraging transformational megatrends and growth prospects
- Reducing latency through Edge services and capitalizing on the growth potential of disruptive technologies
Top 10 Transformations Catalyzing Growth in Enterprise Wireless Services
- Identifying growth opportunities enabling digital transformation with 5G
- Assessing how adopting innovative business models like Network-as-a-Service (NaaS) can drive growth
- Leveraging growth prospects to navigate the standardization race in wireless technology
Top 4 Strategic Imperatives Shaping the Future of Contact Center Solutions
- Harnessing key growth opportunities to foster collaborative ecosystems
- Analyzing the growth potential of industry convergence and collaboration between healthcare providers and contact centers
- Discovering how you can grow by navigating data privacy regulations and leveraging sustainability initiatives
UCC
Enterprise Wireless Services
Contact Center Solutions
Frost Radar and Growth Perspectives
Carrier Managed Network Services
What benefits do partnerships in private networks and satellite connectivity offer?
Managed Security Services in Europe
Are you leveraging automation, and collaboration to enhance your security solutions?
Global Cloud Contact Center Solutions
How can you improve customer experience and employee experience?
Indian Data Center Colocation Services
What challenges do colocation providers face in India? Do you see a growth opportunity?
Identity Governance and Administration (IGA) Solutions
Can these solutions advance your identity and access management amidst digitalization?
Key Opportunities Transforming Private 5G Networks
Which sectors are currently driving the industry, and how is it expected to evolve?
Emerging Opportunities in Email Security Space
What key email security solutions should your team prioritize to achieve growth?
Enterprise Network Access Services in Latin America
How can you align your offerings with digitalization priorities to drive growth?
Transformational Journey Exclusives
What are the major growth opportunities transforming information technology (IT), enterprise network services, enterprise wireless services, contact center solutions, unified communications and collaboration (UCC), metaverse, augmented reality (AR), virtual reality (VR), artificial intelligence (AI), cloud, and information and communications technologies (ICT)?
Transformational Growth Perspective - Digital Content Services
Are your teams equipped to align content creation and delivery strategies with evolving customer needs?
Close the Growth Gaps!
Propel Growth and Innovation in the Professional Headsets Ecosystem
How will shifting work dynamics, software-based communications, and AI impact the industry, expected to reach $2.89 billion?
Harness Megatrends!
Frost Radar - Opportunities in the Video Gaming Headsets Industry
Are you leveraging eSports and live streaming growth with high-quality microphones and noise-canceling features?
Grow with Opportunities!
Frost Radar - Best Practices in Private Multi-Access Edge Computing
How beneficial are strategic partnerships with cloud providers, hyperscalers, and information technology infrastructure vendors for maximum growth?
Transform with Strategies!
Capitalizing On Growth Opportunities in the Cloud-Based Data Protection Space
Are you staying updated with data privacy, handling, and security regulations while helping customers avoid penalties from data breaches?
Align Your Growth Goals!
Capture the Latest Growth Opportunities in the Global 5G Network Infrastructure
Are you leveraging the demand for secure, scalable network solutions and embracing edge computing, and network slicing for diverse applications?
Implement Best Practices!
New Growth Avenues in Customer-Centric UCC Solutions
How will you identify and implement technology best practices to help your customers thwart the growth challenges?
Seize Growth!
Unlock Growth Opportunities in the Customer Experience (CX) Industry
How is your organization planning to capitalize on the growth of cloud-based contact center-as-a-service (CCaaS)?
Leverage Opportunities!
Artificial Intelligence Implementation: Harness Best Practices to Grow
How will you equip your teams to navigate internal and external growth challenges while future-proofing your organization’s AI strategy?
Grow Strategically!
Unified Communications
Audio's Role in the Future of Work
Join Chris Pennell, Frost & Sullivan, and explore the major growth opportunities impacting the role of audio in the future of work.
Schedule a Growth Pipeline Dialog with our experts to dive into the growth priorities for your organization in 2024 and beyond:
Frost Perspectives
Unified Communications and Collaboration (UCC) Strategies of the Future: Embracing Disruptive Technologies and Innovative Business Models
The landscape of business communications is undergoing a revolutionary shift, catalyzed by transformative megatrends, heightened competitive intensity, evolving customer needs, and stringent data privacy regulations.
As a result, providers and customers alike are navigating these changes, adapting to new technologies and strategies that promise enhanced collaboration, productivity, and security.
But despite significant investments in cutting-edge UCC technologies, businesses often struggle to optimize communication strategies and achieve their desired outcomes.
What Strategies Will Help Organizations Prepare Their Hybrid Infrastructure for Rapid Advancements in AI?
Artificial intelligence (AI) is undeniably the technological force to reckon with in 2024. Businesses across sectors are aggressively integrating AI, into their core operations to drive innovation, efficiency, and competitive advantages.
However, the gap between AI enthusiasm and effective implementation is increasing, given sub-optimal data infrastructure and inadequate computational power.
To unlock the full potential of AI, organizations must address these challenges head-on by dismantling data silos and prioritizing security/compliance across all IT systems.
Navigating the Future with Network as a Service Innovations
In the rapidly evolving digital landscape, businesses are constantly seeking technologies that not only preserve their competitive edge but also enhance customer experiences and streamline operations.
The transformative shift towards Network as a Service (NaaS) is a prime example of how organizations globally are leveraging innovative network solutions as a cornerstone of their digital transformation strategies.
This shift is intensifying the pressure on network service providers (NSPs) to accelerate innovation, thereby improving scalability, flexibility, collaboration, and network management amid evolving customer needs.
Building Trust with Next-Gen IoT Solutions: New Growth Opportunities Sparked by Evolving Customer Priorities
The accelerated permeation of connected devices into various industries is spurring a seismic shift in the global IoT and Edge ecosystem.
Rapid technological advancements and transformative megatrends are intensifying the pressure on providers to develop customizable IoT platforms, modular components, intelligent devices, and artificial intelligence (AI)-enabled solutions with secure authentication protocols.
Moreover, with vast amounts of data generated across organizations, providers are racing to transition from selling pure-play hardware and devices, towards offering more holistic IoT services and business models.
Press Releases
- Gaming Headset
- CX Management
- CX Outsourcing
- 2024 MEF NaaS Awards
HP Awarded Frost & Sullivan’s 2024 Global Customer Value Leadership Award for Its Outstanding Innovations in the Gaming Headset Industry
Frost & Sullivan analyzed the gaming headset industry and, based on its findings, recognizes HP with the 2024 Global Customer Value Leadership Award.
HP has been at the forefront of the gaming headset industry through its innovative HyperX brand, which leverages sophisticated technology and community engagement to deliver superior comfort, exceptional sound quality, long battery life, and an immersive gaming experience.
AeC Awarded Frost & Sullivan’s 2024 Brazil Company of the Year Award for Its Exceptional Customer Experience Management Solutions
Frost & Sullivan analyzed the customer experience management (CXM) industry and, based on its findings, recognizes AeC with the 2024 Brazil Company of the Year Award.
AeC is a leading CX service provider across diverse industry sectors and delivers forward-looking management solutions for front- and back-office operations.
Konecta Earns Frost & Sullivan’s 2024 Latin American Company of the Year Award for Pioneering Customer Experience Outsourcing Solutions
Frost & Sullivan analyzed the customer experience (CX) outsourcing services industry and, based on its findings, recognizes Konecta with the 2024 Latin American Company of the Year Award.
Konecta is a best-in-class business process outsourcing and customer relationship management services provider that leverages disruptive technology to enhance customer engagement and operational efficiency.
Stephen Thomas Judging the 2024 MEF NaaS Awards
NaaS (Network-as-a-Service) Excellence Awards will highlight innovation, collaboration, and industry leadership within the NaaS ecosystem.
With expanded award categories—including technology vendors, use-case scenarios, and multivendor solutions—the awards celebrate the latest advancements shaping the future of NaaS. Click here to learn more about the same.
Transformational Growth
How can Leaders and Companies Achieve Transformational Growth?
Fueling growth starts with a strategic approach comprising three key components: Growth Content, Growth Community, and Growth Coaching.
Growth Content aids in identifying top growth opportunities, Frost Radars, and best practices.
Growth Community offers a platform for networking and collaboration via innovation workshops and webinars.
Growth Coaching supports growth initiatives through executive coaching clinics, expert growth coaches, and ad hoc interactions.
Webinars
Our webinars are renowned among industry leaders for their thought-provoking sessions that foster collaboration and drive transformation. Join our upcoming webinars to discover how your organization can leverage new opportunities to enable transformational growth and thrive amid rising competitive intensity.
On-demand Webinars
Which growth opportunities are transforming unified communications and collaboration (UCC), Internet of Things (IoT) and Edge, metaverse, data centers and colocation services, enterprise wireless and enterprise network services, artificial intelligence (AI), cloud, and contact center solutions?
On-demand
Featured
Best Practices Recognition
What are the top companies across various regions and industries in terms of leadership and innovation?
Economic Analytics
Macroeconomic growth opportunities of artificial intelligence: How can you thrive amidst transformation?
Business & Financial Services
Global embedded payments industry: Which growth opportunities showcase vast potential?