Frost Radar – Is Your Team Driving Growth in the Customer Relationship Management Landscape?
A benchmarking system to spark companies to action—innovation that fuels new deal flow and growth pipelines
Overview
Businesses want customer relationship management (CRM) software that unifies all data related to customers and deals and provides advanced integrations with business applications and advanced security. The CRM industry is in the growth phase, with solution providers consolidating. Some providers offer combined CRM suites while others offer stand-alone solutions for specific applications such as marketing automation, sales, and service.
How can your organization leverage artificial intelligence to boost automation as an essential element and effectively implement new growth strategies?
What are the factors influencing the growth and expansion of this industry?
How can your organization optimize its strategies in terms of innovation and growth?
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