Data Center Infrastructure Investments: What Are the Game-changing Opportunities to Grow Amidst Transformation?
What is the impact of artificial intelligence on growth? What are the focus areas of key players in terms of growth? Which efficient cooling solutions can help data centers accommodate higher computing densities and grow?
Telco-to-Techco Transition in Asia-Pacific: Which Growth Opportunities Showcase Potential?
How will the transformation of Asia-Pacific mobile operators to mobile virtual network operations (MVNOs) impact growth? How will digital transformation and the benefits of transitioning from telco to techno propel growth?
Which Growth Opportunities Will Help Your Team Thrive in the Secure Access Service Edge Landscape?
Is the single vendor Secure Access Service Edge (SASE) approach on the rise in popularity? How will a rise in the adoption of a single SASE offering and the shift away from multiple vendor SASE pave the way for growth?
Content Security and Anti-Piracy
What growth opportunities will provide your team a competitive edge?
Demand-Side Platforms
How can your team improve the capabilities of digital advertising initiatives and thrive?
Configure, Price, Quote Software
How can your team grow by simplifying quote creation for complex products and services?
Zero Trust Browser Security
How can you capitalize on new solutions to minimize the browser attack surface and grow?
Integrating UCaaS and CCaaS
What is the growth potential of unified-communications-as-a-service (UCaaS) and contact-center-as-a-service (CCaaS)?
Customer Experience Outsourcing Services
How can your organization leverage contact centers as an essential element to effectively implement new growth strategies?
UCaaS and Cloud Meeting Services
What are the strategic imperatives and best practices that your team can leverage to evolve and grow exponentially?
Evolution of the API Security Landscape
How can your team close growth gaps amidst the emergence of robust application programming interface (API) security?
NICE Demonstrates the Spirit of CX Excellence at “Analyst Summit 2023”
Amidst a wealth of thought-provoking discussions at the event, CEO Barak Eilam’s insights on NICE’s vision for the customer experience (CX) and President Barry Cooper’s presentation on “Innovation Momentum” stood out as highlights.
Gaining More Intelligence from Your Communications Data: Embrace Cloud Communications Evolution for More Business Value
Several factors are compelling businesses to adopt cloud-based communications services, including unified communications (UCaaS) and contact centers (CCaaS). From an initial investment perspective, decision-makers are choosing operational expenditure (OPEX) over capital expenditure (CAPEX) for consistent monthly expenses and invoicing. In addition, the constant flow of enhancements delivered from the cloud, and the ability to outsource operations to expert providers rank among the top adoption factors.
Smart Axiata Applauded by Frost & Sullivan for Its Substantial Growth, Exceptional Customer Experience, and Sustained Leadership
Frost & Sullivan assessed the mobile services industry and the mobile data services industry and, based on its findings, recognizes Smart Axiata with the 2023 Cambodian Company of the Year Award in both industries. The company offers holistic mobile services, including prepaid and postpaid mobile services, fiber broadband, and digital services, as one of Cambodia’s largest telecommunication service providers. The company leverages unique differentiators and extensive customer reach to meet mobile service needs in Cambodia, earning a sterling reputation.
Chunghwa Applauded by Frost & Sullivan for Offering Customer Value in 5G and for Its Leading Position in Telecom and Data Center Services
Frost & Sullivan recently assessed the 5G services, telecommunications, and data center services (DCS) industries and, based on its findings, recognizes Chunghwa Telecom (CHT) with the 2023 Taiwanese 5G Customer Value Leadership Award and two Company of the Year Awards, respectively. The company is the largest Internet data center (IDC) provider and telecoms service provider in Taiwan.
Ascenty Awarded the 2023 Brazilian Company of the Year Award for Leading the Data Center Infrastructure across Latin America with Its Best-in-class Infrastructure
Frost & Sullivan analyzed the data center services industry and, based on its findings, recognizes Ascenty with the 2023 Brazilian Company of the Year Award. Ascenty is a major provider of data center services, featuring world-class services through its highly sophisticated technology and 34 data centers across Brazil, Mexico, Chile, and Colombia.
Contact Center Solutions
Technology Strategies in Global Customer Contact: Integrating User Experience (UX) and Customer Experience (CX) to Deliver a Seamless Service Experience
Feb 14, 2024 12:00 PM EST
Cybersecurity
Strategic Partnering in Global Cybersecurity: Envisioning The Future of Managed and Professional Security Services
Feb 20, 2024 10:00 AM EST
Metaverse/AR/VR
Top 10 Growth Opportunities in Digital Content Services for 2024: Strategies to Accelerate Innovation in the Digital Content Services Ecosystem
Feb 23, 2024 09:00 AM EST
Growth Processes
Explore the major growth opportunities impacting visions, leadership, product launch and development, investments, finance, manufacturing, mergers and acquisitions, research and development, intellectual property, and more.
February 2024
