Who are the current key vendors in this industry? What is the current distribution channel mix? What are the top three strategic imperatives impacting today’s mobile sales force automation industry? What are three major growth opportunities in this industry? Find out in this research.
Customer experience is the accumulation of a customer's experiences throughout his/her journey. This analysis examines how customers perceive their local telecommunications providers through the touchpoints they use during the pre-purchase, purchase, and post-purchase stages.
Email, the main channel for business communication, remains the number one threat vector. As this sector continues to expand, identify the growth opportunities, efficiency of cloud migration, integrated solutions to ramp up security, and challenges faced by industry participants.
Due to the global pandemic, we are living in unprecedented times. This pandemic has proven to be the ultimate iconoclasm across industries. Everything is on the anvil, from business attire to face-to-face meetings to the need to have a permanent office. Sustainable energy is no different. When the pandemic set in and oil prices plummeted, the most common belief was that the investments in sustainable energy will slow down, the new wave of electrification in automotive will subside and we will turn the clock back on the climate agenda.
Prolonged lockdowns in several countries turned out to be an unprecedented social experiment. When the transport and industrial emissions stopped, urban air quality drastically improved in a matter of days. That underlined the harmful effects of the emissions.
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Frost Radar—Global Critical Infrastructure Cybersecurity Market
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Frost Radar—Global Cyber Threat Intelligence Market, 2021
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New Growth Hubs in Asia-Pacific Cross-border and Remittance Services
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Growth Opportunities and Sentiment Analysis Tools Redefining Global VoC
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Japan B2B Payment Services Voice of Customer: Emerging Growth Hubs
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IoT Start-up Tracker—Innovative Growth Prospects in Digital Retail
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Growth Avenues Set to Transform Next-Generation Digital Infrastructure
Read more Request InfoFrost & Sullivan’s Analyst Gauntlet is a structured program wherein participating vendors and service providers give industry analysts deep dives and demonstrations of their collaboration solution. The analyst then uses the collaboration solution over a period of time and provides candid feedback based on his/her user experience with the specified tool.
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Businesses and their audiences are turning to video now more than ever. Video has become an increasingly crucial medium that has been utilized over the years for immersive storytelling; showcasing products and brands; communicating with large, dispersed groups of stakeholders and employees, and training global workforces. Brightcove has enabled thousands of customers to deliver live and on-demand video, complete with digital rights management, time-to-live token authentication, domain/IP restrictions, and geo-filtering capabilities.
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The global femtech market was valued at $487 million in 2020 and is expected to reach $522 million by the end of 2021. Fertility solutions will drive the industry’s expansion, reaching $217 million by the end of 2021, followed by menstrual care solutions hitting $168 million by the end of this year. Both segments will be powered by increased adoption and implementation of telehealth and mhealth for next-gen femtech solutions.
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Frost & Sullivan’s recent analysis finds that the global cloud contact center applications market is estimated to reach $7.4 billion by 2026 from $2.7 billion in 2019, driven by the rapid migration from on-premise to cloud application solutions. The impact of the COVID-19 pandemic has propelled the demand for workforce engagement management and analytics applications.
Frost & Sullivan’s recent analysis, 2021 Predictions—COVID-19 Accelerates CX Investments, finds that organizations across the globe are inclined to invest in advanced technologies such as the Internet of Things (IoT) and artificial intelligence (AI) to enhance the customer experience (CX) and overcome the adverse impact of COVID-19.
Frost & Sullivan’s recent analysis finds that the global Internet of Things (IoT)-managed services market will experience tremendous growth in the next five years. Driven by increased IoT adoption, the managed services market will see an uptick as companies recognize the benefits of assistance across connectivity, cybersecurity, data management, device management, and infrastructure management.
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