The North American Facility Management (FM) sector has the highest maturity compared to other regions. The United States is the world’s biggest FM sectors in outsourced FM revenues. Mature end users and participants and attractive opportunities from sizable end-user sectors (e.g., commercial, public) have contributed to the outsourcing culture and the substantial segment.
• Frost & Sullivan expects fierce competition from having many players, intensified by the participation of traditionally non-FM providers, to hinder FM development.
• Like other regions, end users with conservative thinking are reluctant to outsource critical services, dampening integrated approach adoption and outsourcing.
• Retaining healthy margins remains a challenge for many service providers.
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