The facility management (FM) sector in the United Kingdom (UK) is transforming, driven by technology innovations, new business models, emerging value propositions, sustainability, and creative service offerings. The UK FM sector is the largest in Europe and one of the most developed, dynamic, and mature in the world. It has a highly competitive international supply base, with both growth and margins under pressure.
• With FM services commoditizing and organic growth hard to achieve, companies need to innovate to keep growing and remain profitable.
• This sector will continue to move towards service integration and sophisticated advisory services focused on business productivity.
• There are opportunities for companies that target the highest growth services and sectors and significant challenges for those that fail to adapt. Collaborations and partnerships are increasingly critical as the UK segment becomes disrupted by technology and new business models.
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