The use of unmanned ground vehicles (UGVs) for last-mile deliveries grew significantly during the COVID-19 pandemic, in line with efforts to promote contactless deliveries. The development has helped improve public perception of unmanned systems and provide policymakers with guidelines to develop a coherent regulatory framework capable of enabling the integration of UGVs into delivery workflows. This analysis examines how different participants leverage this development to implement unmanned solutions for last-mile deliveries.
• For practical purposes, the sector is segmented by platform size, with a special focus on small UGVs, which possess the highest adoption rate due to the lower security risks and flexibility to navigate sidewalks.
• Artificial intelligence is a major technology development to enable the adoption of autonomous navigation in UGVs, improving safety and delivery times.
• Growth restraints include public concerns about privacy and security since UGVs are equipped with cameras and sensors to avoid obstacles.
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