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  • Which Growth Opportunities are Driving the Contact Center Digital Transformation in Healthcare?
    Employee engagement is the top corporate objective

    Overview

    • How can you improve a patient’s experience with digital solutions and wearable devices that track their health?

    • Why are healthcare providers looking at non-clinical factors to enhance the patient experience?

    • How can hospitals understand individual needs better and improve communications to deliver holistic patient care?

    • How can data be utilized to deliver personalized patient care based on demographics, genetics, and other factors that improve patient outcomes?

    • Why are healthcare providers investing in tools to analyze and operationalize data to personalize the patient experience, while still maintaining safety, security, and privacy?

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