In this analysis, Frost & Sullivan examines the role of artificial intelligence (AI) in the telecommunications services space. Due to declining revenue from core telecom services, telecommunications service providers (telcos) are broadening their operations and leveraging AI to transform telecom services and create significant business value.
• How are telcos using AI to enhance network operations, customer experience, and sales and marketing services and increase their product and service portfolio?
• Why are telcos pivotal for Artificial Intelligence of Things (AIoT) enterprise solutions?
• What is the role of telcos in monetizing consumer data for enterprise customers and offering advertising and marketing services that utilize consumer and network data?
• Which growth drivers will facilitate AI adoption in the telecommunications landscape?
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