The North American facility management (FM) sector has the highest maturity compared to other regions. The United States is the world’s biggest FM sector in outsourced FM revenues.
• How have mature end users and attractive opportunities from specific sectors contributed to the growth of the outsourcing culture and sectors in facility management (FM)?
• What are the main factors that are expected to hinder the development of FM due to fierce competition and the participation of non-traditional FM providers?
• In what way does the reluctance of conservative end users to outsource critical services impact the adoption of an integrated approach and outsourcing in the FM sector?
• Which specific service offerings in FM struggle with low margins, and what challenges do service providers face in terms of retaining healthy margins in the sector?
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