The Malaysian facility management (FM) market is considerably more advanced than its neighboring country markets (except Singapore) due to the extensive public sector participation and presence of global and regional companies. The high outsourcing culture in the public sector and support from government agencies have been instrumental in driving domestic FM development. New constructions support this development, contributing to the penetrable FM market base expansion. In addition, the domestic FM market is witnessing increasing familiarity with information technologies across most corporations. The evolving customer requirements and growing needs for cost and energy efficiency play an important role in FM demand fluctuation.
The high preference for in-house services among conservative end users affects the market. The manpower constraint is another concern for the labor-intensive market. The lack of regulation or guidelines related to building services resulted in an expectation gap between service providers and clients.
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