Take a look at this in-depth analysis of the European hosted IP telephony and UCaaS sector, including a forecast of installed users, average prices, and provider revenue until 2028. It also discusses the impact of the COVID-19 epidemic on businesses and users, and the effects of economic hardship on services adoption and provider growth strategies. Furthermore, it highlights the industry share and competitor analyses, as well as important regional and country factors. Finally, it identifies key growth opportunities for providers delivering hosted IP telephony, UCaaS and other cloud services in European segments. UCaaS user and revenue growth will normalise throughout the forecast period following a spike in adoption in 2021 caused by pent-up demand amid the pandemic year of 2020. Growth will also be attributed to the need to address high levels of hybrid work and evolving business models.
• Explore important information to navigate the tough economic climate in the short term.
• Identify key growth opportunities in the long term.
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