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Hospital workers are reeling under the pressure of the pandemic; burnout and long-standing problems resulted in some staff members permanently leaving the healthcare workforce, exacerbating the shortage. Others are switching jobs and opting for higher pay, making healthcare staff recruitment and retention a major challenge for hospitals, operationally and financially.

Hospitals use several strategies to retain clinical staff, including various perks, and many existing technology solutions can alleviate workloads and help reduce burnout. Technology solutions include workforce management tools, such as scheduling solutions, for better staffing. Hospitals implement communication, collaboration, case management, and digital ambient scribing tools to increase work efficiency. In addition, they use virtual care or automation solutions, such as patient room automation and hospital logistics robots (service robots in the robotics industry), to delegate tasks or spread the workload.