The Chinese facility management (FM) sector is at a fast-growing stage, owing to the slower start than other Asia-Pacific developing segments. It has been enjoying double-digit growth since before COVID-19. The rapidly increasing outsourcing culture in the country has driven FM industry development, supported by a large and still expanding asset base. In recent years, the evolving FM needs with the acceptance of IT among end users have benefited FM progression, supported a wide range of FM outsourcing, and included more value-added services. The fast-evolving needs, including ones from the country’s agenda, such as green development and energy efficiency, are primary domestic FM industry growth drivers.
• However, the highly fragmented landscape and fierce competition among local and foreign service providers have been detrimental to faster FM development.
• The mismatched expectations among end users and service providers due to changes in FM needs unfolding briskly and fewer skilled FM personnel in the country restrained further industry growth.
• In addition, the inadequate availability of human resources, absence of centralized body for guidance, and a substantial portion of conservative end users challenge industry growth.
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