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Healthcare Delivery Sector

Strategic Imperatives in the Crowded 2023 Healthcare Delivery Sector

Greg Caressi
Senior Vice President and Global Client Leader

Changes in Care Delivery Models

Over the past five years, there has been an expansion in care delivery models in healthcare. Traditional healthcare providers are a leading force in this change, expanding their footprint geographically and in the range of services offered. Health systems have merged or acquired standalone facilities, bought primary care practices, opened urgent care centers to expand their reach and provide a lower-cost alternative to emergency rooms for after-hours issues, and partnered with ambulatory surgery centers as more procedures move out of hospitals. During the pandemic, almost every healthcare provider offered virtual visits to continue seeing patients, and many added remote monitoring services and hospital at-home programs to better track patients with chronic conditions or better manage post-acute care recovery.

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