Healthcare organizations must be able to manage, analyze, and interpret data in order to identify strategic, tactical, and operational insights for decision making. This allows providers and payers to provide the best ways of delivering high-quality care. There has been a slow but steady change in the healthcare industry at the very core of its business model. Industry participants are aiming for a preventive care model instead of conforming to only disease treatment. The ongoing COVID-19 pandemic has accelerated this trend. Virtual care continues to gain momentum and is expected to stay in the healthcare system, pushing it toward a hybrid model of care.
The ability to implement customized, cloud-based clinical, social determinant of health, population health management, and value-based care analytics to enable payers and providers to deliver holistic, high-quality care is emerging as a competitive requirement. Service providers are distinguishing themselves through complete and tailored customer service, interoperability capabilities, depth of data availability and quality, and the ability to ease the staff burden.
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