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Rapid urbanization in major cities around the world, bringing with it a growing number of nuclear families and single-person households, is increasing pressure on transport infrastructure. More flexible lifestyles and work schedules are causing mobility patterns to shift and new forms of mobility to emerge. Demand-responsive transport (DRT) would make a transport network more flexible and sustainable, solving numerous problems. DRT is gaining traction among businesses, governments, and consumers, and increased interest from transport operators.

Cities want their transportation networks to be more technology-enabled and efficient and seek to make the infrastructure building blocks more connected and intelligent. DRT can become a control center and a decision-making tool for municipal authorities as they analyze data, create simulation models, and implement solutions that bring about a rapid change in how people travel.