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The Chinese facility management (FM) market is at a fast-growing stage, owing to the slower start than other Asia-Pacific developing markets. It has been enjoying double-digit growth since before COVID-19. The rapidly increasing outsourcing culture in the country has driven FM market development, supported by a large and still expanding asset base. In recent years, the evolving FM needs with the acceptance of IT among end users have benefited FM progression, supported a wide range of FM outsourcing, and included more value-added services. The fast-evolving needs, including ones from the country’s agenda, such as green development and energy efficiency, are primary domestic FM market growth drivers.

However, the highly fragmented market and fierce competition among local and foreign service providers have been detrimental to faster FM development. The mismatched expectations among end users and service providers due to changes in FM needs unfolding briskly and fewer skilled FM personnel in the country restrained further market growth. In addition, the inadequate availability of human resources, absence of centralized body for guidance, and a substantial portion of conservative end users challenge market growth.