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Hospitals have been the mainstay of providing care delivery to patients, including diagnostic services and therapeutic interventions. However, as a limited number of health professionals cater to multiple patients, caregivers are unable to dedicate sufficient time to each patient to understand their needs and effectively monitor their response to the treatment delivered to them, which impacts health outcomes. Furthermore, in-hospital care exposes patients to HAIs that can impact their well-being and cause a spike in the mortality rate.

Typically, home healthcare involves medical care provided by physicians and other skilled medical professionals to patients outside the traditional healthcare environment (including hospitals) in the comfort of their homes. As home healthcare offers hospital-level diagnostic and treatment services to patients, mainly to address critical pain points such as reducing the incidence of hospital-acquired infections (HAIs), decreasing preventable hospital readmissions, and enabling effective care for patients, the model is attracting healthcare providers.