Research Overview

Rapid urbanization is triggering a strategic necessity to upgrade existing city infrastructure and move toward a more agile administration model. Traditional governance techniques require gradual transformation to cater to citizens’ evolving requirements faster and more effectively. A digitized governance model not only helps create better solutions for citizens, but also facilitates efficient bi-directional communication, in which citizens have a say on infrastructural issues and what administrators need to do to resolve them.

An eGovernance model goes beyond just upgrading basic citizen facilities or services; rather, it cultivates a more collaborative ecosystem among public organizations, private entities, educational institutions, and citizens at the ground level. All parties come together to brainstorm reformative ideas and work toward uplifting socioeconomic infrastructure. Hence, this operational model is bound to incur massive financial investments from public and private firms, which leads to mass employment opportunities for residents and an economic boom in the specific region.