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Market trends such as remote working and learning and entertainment needs have reshaped the business segments of the telecommunications industry in Asia-Pacific, including the mobile, fixed, and digital segments. Consumers have increased the adoption of digital services such as videoconferencing, digital financial services, and eCommerce to meet their digital habits and needs, and enterprises are acquiring ICT solutions, including security, cloud technology, and Big Data, to help remote workers. In the digital world, connectivity is essential for individuals to connect and enterprises to continue business operations. This Frost & Sullivan study offers telecommunications service providers (telcos) clear strategies to drive growth opportunities in the industry.

The rising digital consumption increases the use of data- and bandwidth-intensive applications and the number of computing devices, thereby boosting the demand for higher speed, higher bandwidth, and lower latency. Robust network quality helps telcos differentiate themselves and retain customers, and it is critical in terms of implementing successful growth strategies and generating revenue. The proliferation of 5G technology presents telcos with opportunities to address the rising network traffic volumes and innovate and transform business models.