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The COVID-19 pandemic has shown that many healthcare organizations do not have the necessary agility and business continuity programs or technologies to support them during crises. It is forcing businesses to act on cloud and digital transformation strategies that they had been delaying until now.

The cloud is more critical than ever in helping healthcare providers respond to the pandemic and prepare for future disruptions. Healthcare cloud service providers have been strengthening their partner programs by reinforcing and increasing partnerships with Independent Software Vendors (ISVs), System Integrators (SIs), Cloud Managed Service Providers (MSPs), telecommunications, and network services providers.

The COVID-19 pandemic has significantly and mostly positively impacted the market in 2020, as it accelerated trends that were already being prioritized by most healthcare organizations, such as implementing a digital transformation process or an end-to-end hybrid and multi-cloud strategy.