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As enterprises emerge from the COVID-19 pandemic, many are still struggling to completely resume operations, such as streamlining workflows, improving employee productivity, and enhancing customer experience, in an operating environment that is vastly different from what it was 2 years ago. Enterprises’ teams are more geographically dispersed than ever before as employees adapt to pandemic productivity trends and businesses acknowledge the viability and benefits of remote work.

As enterprises began to adapt to the new working environment, most recognized that digital transformation would drive business success, but some were ill-equipped to begin the transformation. Those that had started were able to shift their traditional workflows faster to become productive in a remote operating environment.