Level 4 (L4) automated driving will redefine how people and goods use road transport systems. With no driver involved, L4 automated driving technology, which is currently in the nascent stage of development, will face multiple challenging situations, which are referred to in the industry as edge cases. For smoother and safer operation of these vehicles in mixed traffic and densely populated areas, the industry must have a way to both monitor and operate them remotely. The solution is teleoperation.
While many of the automated driving software developers, such as Waymo, Mobileye, and Argo AI, have developed teleoperation systems in-house to test and deploy their vehicles on public roads, many start-ups have sprung up to offer teleoperation technology and services for clientele including OEMs, taxi aggregators, tier suppliers, and logistics companies. Applications for these teleoperations include robotaxis, shuttles, automated valet parking (AVP), freight, agriculture, mining, shipping, and last-mile vehicles.
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