Why is there an increasing need for rigorous and accurate analytical testing? What are the analytical instruments and techniques used in cannabis testing applications? Identify the major analytes of interest for this industry along with key end-user sectors and regions.
This research provides an in-depth analysis of product segments with industry sizing. It also offers a regional perspective of the demand pattern in advanced and emerging segments and contains a detailed analysis of the competitive situation, including the vendors' shares.
What are the post-pandemic industry hurdles that stakeholders face? Explore the segmentation based on Ethernet speed (400GbE, 800GbE, and 1.6TbE testing solutions) and end-user industries (network equipment manufacturers (NEMs), service providers (SPs), and enterprises).
Agents are the front lines in handling customer emotions. Often when customers call, they have already exhausted poorly designed self-service options and are frustrated by the time the agent takes the call. The COVID-19 pandemic accelerated the need for work-at-home agent (WAHA) models and self-service to assist with rising call volumes. As a result, companies are rethinking the balance of self-service and live agents. However, companies are not seeing how crucial employees are to CX. Employee retention is still a low priority across industries.
Contact centers faced unprecedented obstacles last year. With remote work, peer support was lost, and remote training proved difficult without the right technologies and software. Having agents deal with sensitive data when they work from home without implementing security measures to protect customers has been particularly problematic. And creating and managing COVID-19 protocols is challenging for those who are on-site.
Schedule a dialog or email us at myfrost@frost.com to connect with an industry expert at no charge. We are taking unprecedented action to make our team available to help you cut through the media and politics to get factual one-to-one guidance for the issues and opportunities that matter most to your business.
Explore increasing connectivity of assets and digital transformation initiatives
Read more Request Info
What are the forecasts for this industry based on product, end-user, and country?
Read more Request Info
What are the industry best practices and critical success factors in this sector?
Read more Request Info
Analyze different product types like positive displacement and centrifugal pumps
Read more Request Info
What are the growth opportunities in technologies like 5G, 3D printing, and more?
Read more Request Info
Why is MES considered the heart of data within the process and hybrid industries?
Read more Request Info
What is the impact of demand drivers like smartphone proliferation and connectivity?
Read more Request Info
How are smart mixing capabilities and programmable logic controllers driving growth?
Read more Request InfoFrost & Sullivan’s recent analysis on the global sensor fusion market finds that technology developers that can offer full-stack options and focus on contextual sensor fusion will dominate the market. As sensor manufacturers move toward a configurable data fusion algorithm that can deal with varying sensory outputs, there will be greater end-user awareness regarding the technology and expanded application in new areas.
Read more
The Growth Opportunity Briefing, “Opportunities and Challenges for Industrial Cybersecurity in a Connected World,” will help you discover how businesses can work with their IT/OT teams to achieve digital transformation goals while ensuring a secure industrial environment. In addition, learn from the ecosystem and key players to benchmark best practices for industrial organizations.
Read more
The 12th edition of Frost & Sullivan and The Energy and Resources Institute (TERI)’s Sustainability 4.0 Awards took place virtually on Jan. 12, 2022. The awards recognized companies embedding sustainability with economic value creation, thereby creating value for all stakeholders, building a safer environment, and ensuring a stronger community.
Frost & Sullivan, a world-renowned driver of growth opportunity pipelines for the world’s most influential companies, today marked the 60th anniversary of the company’s founding in New York by Lore A. Frost and Dan L. Sullivan. The company plans to highlight the progress made in strengthening its core competency of identifying growth opportunities for clients, as well as highlighting strategies to bring this expertise to even more companies in the coming decades.
Frost & Sullivan’s latest article, Transformation Strategies for Achieving the Environmental and Food Safety Testing Lab of the Future, analyzes the value that automated testing technologies can bring to brands in an era of remote working. It gives labs a deep understanding of the current market environment and where they need to start on the automation lifecycle.
Read more
