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With this research service, Frost & Sullivan’s Transformational Health team provides critical insights into the KSA and UAE telehealth market highlighting the growth opportunities, market revenue segmentation, and technology trends influencing its growth. The telehealth market covered in this study includes three major segments – virtual visits, mHealth and remote patient monitoring (RPM). The forecast for the KSA and UAE telehealth market till 2025 reveals interesting megatrends and paradigm shifts that are set to take place in the healthcare delivery in these countries. Importantly, the study also identifies actionable growth opportunities for industry participants to profit upon. The report highlights the similarities and contrast between the two countries in terms of the adoption of telehealth. This report reviews the significant drivers that are propelling telehealth adoption in these countries. For example, the need to divert a defined patient population away from provider offices and the ER to decrease rising healthcare cost, overcome medical staff shortage, overrun clinics, improve healthcare accessibility in remote areas, and changing regulatory and reimbursement environment that would otherwise deny telehealth coverage. Although it appears that this need is being addressed by the government, there are concerns among many industry insiders that the lack of federal guidelines in UAE and reimbursement issues in KSA, cultural barrier, data privacy and interoperability issues, and other factors could still be a challenge.

Access to telehealth is overcoming a major barrier to adoption with the establishment of a regulatory framework and reimbursement eligibility. Coupled with a tech-savvy population and the high adoption of smart devices, telehealth offering would be viable model to decrease healthcare cost and improve accessibility. Rising demand for consumer-centric services and tools in health system is leading to development of new business models. KSA and UAE are increasing private player participation through various public-private partnership (PPP) models. Rising awareness by consumers and governments alike will drive the technology adoption. Large healthcare organizations are partnering with retail, healthcare IT, ICT, medtech and insurance companies. Emergence of telehalth in UAE and KSA will take virtual care model to the next level.