Frost Radar–Which Growth Opportunities Will Transform Business Process Management Services?

A benchmarking system to spark companies to action—innovation that fuels new deal flow and growth pipelines

Overview

Traditionally, business process management (BPM) or business process outsourcing (BPO) services were implemented as a cost-optimization concept based on labor arbitrage. However, BPM services have evolved and encompass core and noncore operations. Today, they permeate the entire business process value chain and address a wide variety of business objectives.

  • How has the influx of consulting services, contact center services, and digital solutions companies impacted the competitive intensity of this landscape?

  • How will the growing need for digital transformation technology solutions pave the way for the transformation of this landscape?

  • How can your team benefit from customized, industry-specific solutions that create value and achieve business outcomes?

Quick links

Click here to preview this analysis

Already a member? Click here to access the analysis

Request More Information

Sign up for a complimentary Growth Pipeline Dialog™

A Growth Pipeline Dialog is a structured discussion with our growth experts providing unparalleled market intelligence and proven implementation best practices. This discussion will spark innovative thinking and help generate a pipeline of growth opportunities you can leverage to maximize your company’s future growth potential.

drive-growth-image-scaled-2