Which Growth Opportunities and Investment Priorities Are Transforming the Workplace and Video Conferencing Landscape?

IT buyers reveal hybrid workplace plans for 2023 and beyond


Developments in 2023 indicate significant and steady progress on the workplace transformation. Most business leaders are re-envisioning and reshaping their business culture, the physical workplace, and technology investments. This is leading to permanent shifts in the relevance of the physical office and the role of technology in the workplace.

  • Why does hybrid work mean different things to different organizations and have many variations?
  • What are the hybrid work practices and technologies that address major challenges in this landscape?
  • How are hybrid work models impacting office spaces and meeting rooms?
  • What are the opportunities emerging from unified communications-as-a-service (UCaaS), communications platform-as-a-service (CPaaS), and frontline solutions?

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