How will your growth strategists leverage competitive benchmarking to identify the right UCaaS partners for your organization?
Cloud PBX and UCaaS have firmly established themselves as alternatives to premises-based communications systems, providing flexibility and cost-efficiency to organizations across different verticals. Now, evolving work styles and business models are driving growth in integrated UC services like video conferencing, messaging, and CCaaS, as organizations strive to accelerate digital transformation. But UC providers are grappling to identify the right partnership opportunities in hosted business voice, connectivity, fixed/ mobile networking, and security amid an increasingly fragmented, dynamic, and competitive UCaaS landscape. This is intensifying the need to focus on AI, mobile-ready UCaaS, and frontline worker enablement to diversify solution portfolios, foster competitive differentiation, and deliver enhanced CX.
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Disruptive Technologies
Successfully embedding AI tools, and large language models (LLMs) into UCaaS platforms to personalize CX, enhance business operations, improve security, and automate workflows.
Transformative Megatrends
Customizing and verticalizing UCaaS solutions to specific industries, sectors, regulatory requirements, and work styles, while meeting regional security and compliance standards.
Competitive Intensity
Delivering full-stack UCaaS, tangential services, frontline worker enablement tools, and fixed-mobile convergence (FMC) solutions to establish differentiation and tap into new customer segments.
The Frost RadarTM serves as a powerful analytical tool for conducting a comprehensive 'Growth Audit' across various industries, evaluating key companies on multiple qualitative and quantitative factors. Our primary goal is to assist clients in fostering innovation, building competitive differentiation, and achieving transformational growth. Utilize this comprehensive competitive benchmarking tool to maximize your future growth and innovation potential in Europe’s UCaaS ecosystem.
Are your leadership teams equipped to analyze and measure the ROI potential of strategic alliances with different UCaaS providers in Europe?
Of over 120 technology providers vying for sustained competitive differentiation in the fragmented European UCaaS ecosystem, this Frost RadarTM highlights 21 prominent leaders that are delivering innovative UCaaS solutions based on multi-tenant or multi-instance infrastructure. Companies featured on this Frost RadarTM are: 8x8, AT&T, British Telecom, Cisco, Dstny, Elisa, Enreach, Gamma, KPN, Microsoft, NFON, Orange, RingCentral, Swisscom, TDC, Telefonica, Telia, Verizon, Vodafone, Wildix, and Zoom.
Download this Frost RadarTM for a comprehensive analysis of these companies, competitive strategies, best practices, growth/ innovation metrices, technology differentiators, and strategic partnerships.
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